Support

Contact

Email us at support@watchngoapp.com. We’re a small team, so please allow a few days for a reply.

Reporting a bug

Tell us your iPhone model, your iOS version, the WatchNGo version (Settings → About), and the steps right before the problem. Screenshots help. Never send passwords, sign-in tokens, or other secrets.

Deleting your account and data

You can delete your whole account in the app under Settings → Account → Delete account. This removes your account-linked data as described in the Privacy Policy.

Local cache and on-device data can be cleared separately in Settings. If you can’t sign in, email us from the address linked to the account and we’ll help.

Community safety

Use the menu on any comment to report it, and block users from their profile or a content menu. For urgent moderation, include the username and the title involved, and don’t send unnecessary personal data.

We review reports of objectionable content and abusive behaviour and act on them within 24 hours.

Sign-in methods

Sign in with Apple, Sign in with Google, or email and password. Account verification and password-reset emails are sent by WatchNGo through our email provider.